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Innovative
Business Approaches
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A.C.T.’s
business plan is to build a technically
knowledgeable company that could survey
a potential customer’s plant
and recommend changes to improve various
aspects of their operation.
This means educating the ‘A’
team, and thus investing in its biggest
asset... its people. |
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It is this
technical ability that has allowed Alf
to travel to many different countries
in order to source the top brands of industrial
products, some of which are now exclusive
to A.C.T.
Due
to the company’s flexibility, size,
knowledgeable staff and relationship with
its suppliers, A.C.T. has been able to
respond quickly to its customers needs,
and to provide the best solutions available.
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The
company’s strategically located
branches and extensive network of
suppliers throughout the global
village ensure its customers have
the products they need, when and
where they need them.
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A.C.T. Equipment Sales Ltd was selected
as a regional finalist in Canada’s
50 Best Managed Private Companies
program in 1999.
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A
state-of-the-art computerized
system meets customers’ needs
quickly and accurately. This system
tracks the status of any specific
tool, including service, part
numbers and cost breakdown.
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A.C.T.’s
in-house desktop publishing capabilities
allow us to print our own product
catalogues and provide our customers
as well as inside and outside sales
staff the necessary tools for better
communication.
A.C.T. sales representatives visit
customers regularly to monitor their
needs on a first-hand basis.
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The
very ethos of A.C.T. is based on integrating
people,
process, and technology to provide cost-effective
solutions to customer needs.
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